In 2020, with the onset of the COVID-19 pandemic, the concept of “remote work” has entered our lives closely. Some companies, like all employees of the outsourcing contact center and IT developers of Global Bilgi, have completely switched to this format of work.

Nataliia Manko – Human Resources Director – Global Bilgi (Ukraine) Over the past 8 years, I had the opportunity to climb the career ladder in Global Bilgi, the leading outsourcing contact center in Ukraine. After starting my call center career, I worked my way up…

In this article, the Head of the benefits and compensation group of Global Bilgi, Olha Popryadukhina, talks about the cafeteria of benefits, which is a relatively new concept in Ukraine, which has already been implemented in our company. Many HR specialists have heard about…

Olena Zolotaryova – Head of the training and staff development department of the outsourcing contact center Global Bilgi, spoke about modern corporate training. What is corporate training with e-Learning? In the realm of modern business, corporate training has…