Global Bilgi Reviews – Client Feedback and Case Studies

On this page, you’ll find verified Global Bilgi reviews from our clients and partners, sharing their experience of working with one of the leading contact center solution providers in Ukraine.

If you’re considering collaboration with Global Bilgi and need more details about our B2B services, please submit your request through our contact form.

Verified Global Bilgi Reviews on Clutch

Read trusted Global Bilgi reviews from real clients on the Clutch platform:
https://clutch.co/profile/global-bilgi#reviews

Clutch is a top global marketplace for rating and reviewing B2B service providers. Every review on the platform is verified through editorial checks and often based on interviews with actual clients, making it a reliable source for evaluating customer experience and service quality.

Case Studies: Real Experience with Global Bilgi

One of our most impactful success stories in contact center crisis management involved our long-term partner lifecell.
Featured in MC.today, this case study highlights how Global Bilgi helped manage lifecell’s contact center during the critical early months of the full-scale invasion of Ukraine, ensuring continuity under extreme stress and uncertainty.

This project received international recognition as a Silver Winner in the Best Crisis Management Approach category at the European Contact Centre & Customer Service Awards 2022.

A detailed case study on how ANEX Tour, an international travel operator, implemented Global Bilgi’s Sirius cloud contact center platform is featured in the article “Call Center Software: What to Look for When Choosing. Customer Experience with ANEX Tour”.

With our solution, the company significantly enhanced its contact center infrastructure, integrated communication channels, and now benefits from Global Bilgi’s technology both in Ukraine and across the European Union.

Have Questions About Global Bilgi Reviews?