{"id":1619,"date":"2023-08-15T12:47:02","date_gmt":"2023-08-15T12:47:02","guid":{"rendered":"https:\/\/blog.globalbilgi.com.ua\/?p=1619"},"modified":"2023-09-11T09:47:31","modified_gmt":"2023-09-11T09:47:31","slug":"european-contact-centre-customer-service-awards-2022-2","status":"publish","type":"post","link":"https:\/\/blog.globalbilgi.com.ua\/en\/european-contact-centre-customer-service-awards-2022-2\/","title":{"rendered":"Global Bilgi entered the final of the European Contact Centre &amp; Customer Service Awards 2022!"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>There is some great news! This year <a rel=\"noreferrer noopener\" href=\"https:\/\/globalbilgi.com.ua\" target=\"_blank\">outsourcing contact center<\/a>  Global Bilgi participates in \u00abEuropean Contact Centre &amp; Customer Service Awards 2022\u00bb, with the final award evening scheduled on November 22 in<br>London. <\/p>\n\n\n\n<p>Our company has applied with two case studies in the nominations of \u00abBest Crisis Management Approach\u00bb (with <a rel=\"noreferrer noopener nofollow\" href=\"https:\/\/www.lifecell.ua\/en\/\" target=\"_blank\">lifecell<\/a> project) and \u00abBest BPO Partnership\u00bb (with <a rel=\"noreferrer noopener nofollow\" href=\"https:\/\/glovoapp.com\/\" target=\"_blank\">Glovo<\/a> project).<br>As for now, the finalist of this year&#8217;s competition has already known, and both our cases are listed in their categories!<\/p>\n\n\n\n<div class=\"carousel\">\n\t\t<img decoding=\"async\" src=\"http:\/\/blog.globalbilgi.com.ua\/wp-content\/uploads\/2019\/11\/Global-Bilgi-entered-the-final-of-the-European-Contact-Centre-Customer-Service-Awards-20222.webp\" alt=\"lifecell contact center\">\n\t\t<img decoding=\"async\" src=\"http:\/\/blog.globalbilgi.com.ua\/wp-content\/uploads\/2019\/11\/Global-Bilgi-entered-the-final-of-the-European-Contact-Centre-Customer-Service-Awards-20223.webp\" alt=\"glovo logo\">\n\t<\/div>\n\n\t<script type=\"text\/javascript\">\n\t\t\/\/ Code for the carousel animation\n\t\tvar carousel = document.querySelector('.carousel');\n\t\tvar imgs = carousel.getElementsByTagName('img');\n\t\tvar currentIndex = 0;\n\t\tvar interval = 3000;\n\n\t\tfunction startCarousel() {\n\t\t\tsetInterval(function() {\n\t\t\t\timgs[currentIndex].className = '';\n\t\t\t\tcurrentIndex = (currentIndex + 1) % imgs.length;\n\t\t\t\timgs[currentIndex].className = 'active';\n\t\t\t}, interval);\n\t\t}\n\n\t\tstartCarousel();\n\t<\/script>\n\n\n\n<p>We are grateful to the project teams and our Partners for a great job! It is a big honor for us to be present among the European industry leaders and be able to tell the stories of obstacles, tough decisions, and achievements on our projects. Also, big thanks to the <a rel=\"noreferrer noopener nofollow\" href=\"https:\/\/uccai.com.ua\/\" target=\"_blank\">Ukrainian Contact Center<br>Association Int<\/a>. \u2013 UCCAI team for the invitation to participate in the contest.<\/p>\n\n\n\n<p>Stay tuned for the new updates about the awards program <a href=\"https:\/\/blog.globalbilgi.com.ua\/en\/category\/news\/\" target=\"_blank\" rel=\"noreferrer noopener\">updates<\/a> and the final results. Also, we<br>shall provide more information on the competition cases, so keep on following our pages on social<br>media!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>There is some great news! This year outsourcing contact center&#8230;<\/p>\n","protected":false},"author":1,"featured_media":1988,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31],"tags":[],"class_list":["post-1619","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/blog.globalbilgi.com.ua\/en\/wp-json\/wp\/v2\/posts\/1619","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.globalbilgi.com.ua\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.globalbilgi.com.ua\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.globalbilgi.com.ua\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.globalbilgi.com.ua\/en\/wp-json\/wp\/v2\/comments?post=1619"}],"version-history":[{"count":2,"href":"https:\/\/blog.globalbilgi.com.ua\/en\/wp-json\/wp\/v2\/posts\/1619\/revisions"}],"predecessor-version":[{"id":1990,"href":"https:\/\/blog.globalbilgi.com.ua\/en\/wp-json\/wp\/v2\/posts\/1619\/revisions\/1990"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.globalbilgi.com.ua\/en\/wp-json\/wp\/v2\/media\/1988"}],"wp:attachment":[{"href":"https:\/\/blog.globalbilgi.com.ua\/en\/wp-json\/wp\/v2\/media?parent=1619"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.globalbilgi.com.ua\/en\/wp-json\/wp\/v2\/categories?post=1619"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.globalbilgi.com.ua\/en\/wp-json\/wp\/v2\/tags?post=1619"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}